Privacy Policy

Cartamin.ae is operated by CARTAMIN AUTO ACCESSORIES TRADING L.L.C. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect through our website, how we use it, and what choices you have.

1. Information we collect

We may collect the following types of information:

Information you provide directly

When you contact us, request a quote, fill out a form, book an appointment, or communicate with us through the website or WhatsApp, we may collect:

Name
Phone number
Email address
Vehicle make and model
Service requested
Any message, inquiry, or project details you submit

Information collected automatically

When you visit Cartamin.ae, we may automatically collect certain technical information, such as:

IP address
Browser type
Device type
Pages visited
Time spent on the website
Referral source
Cookies and similar tracking technologies

2. How we use your information

We use your information to:

Respond to inquiries and quote requests
Contact you about steering wheel upgrades, upholstery, detailing, PPF, body kits, inspections, and other services
Process bookings and customer service requests
Improve our website, services, and user experience
Measure marketing performance, including website forms, traffic, and ad conversions
Prevent misuse, fraud, or security issues
Comply with legal obligations

3. Marketing and analytics

We may use tools such as website analytics, advertising pixels, cookies, and conversion tracking technologies to understand how visitors use our site and how our ads perform.

This may include collecting information about:

Website visits
Form submissions
Page views
Button clicks
Ad interactions

These tools help us improve our website and advertising effectiveness.

4. Cookies

Cartamin.ae may use cookies and similar technologies to improve functionality, analyze traffic, and support advertising performance.

You can control or disable cookies through your browser settings, but some parts of the website may not function properly if cookies are disabled.

5. How we share information

We do not sell your personal information.

We may share your information only when necessary with:

Website, hosting, analytics, or technical service providers
Advertising and marketing platforms
Communication tools used to respond to customer inquiries
Authorities or legal entities when required by law

6. Data retention

We keep personal information only for as long as necessary to:

respond to your request
provide services
maintain business records
meet legal, tax, or regulatory obligations
resolve disputes and enforce our policies

7. Data security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Third-party links

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices or content of those third-party websites.

9. Your rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:

request access to your personal data
request correction of inaccurate data
request deletion of your data where applicable
object to certain processing activities
request information about how your data is used

To make such a request, please contact us using the details below.

10. Children’s privacy

Cartamin.ae is not intended for children, and we do not knowingly collect personal information from children.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

12. Contact information

If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:

CARTAMIN AUTO ACCESSORIES TRADING L.L.C.
Email: info@cartamin.ae
Phone: +971521000042
Address: Warehouse No 27, First Al Khail St, Al Quoz Industrial Third, Al Quoz, Dubai, United Arab Emirates